Terms of Service

Last updated October 23, 2026.

These terms cover the weekly meal subscription from Bite Club SB LLC ("Bite Club", "we") in Santa Barbara, California. By subscribing you agree to them.

The service

Bite Club cooks and delivers a weekly set of prepared meals in reusable glass containers. Plans, portions and prices are shown on our sign-up page and may change with notice. Menus change weekly and are published on our menu page.

Delivery

We deliver on Tuesdays between 3:00 and 5:30 pm to addresses within our delivery area (ZIP codes 93101, 93103, 93105, 93108, 93109, 93110, 93111, 93117, 93067 and 93013). You do not need to be home. Leave your cooler bag and last week's clean glass containers out on Tuesday morning and we swap them. Meals should be refrigerated within two hours of delivery; we are not responsible for food left out longer than that. If we cannot deliver because the address is inaccessible, we will contact you and may charge for the week.

Choosing meals

Pick your dishes by Thursday afternoon for the following Tuesday's delivery. If you do not choose, the chef chooses for you, respecting the dietary notes on your account.

Billing

Subscriptions are weekly and recurring, billed through Stripe to the card on file each week until you pause or cancel. Promotional codes apply to your first week only, one per household, and cannot be combined. Prices do not include tax where tax applies.

Pausing and cancelling

Pause or cancel any time with at least seven days' notice before your next delivery by emailing biteclubsb@gmail.com. Weeks already billed are delivered as planned and are not refunded.

Containers

Glass containers and cooler bags stay Bite Club property. Return them clean each week.

Allergies and dietary needs

We offer gluten-free and dairy-free dishes each week and note major allergens on our menu. Our kitchen handles wheat, dairy, eggs, nuts, soy, fish and shellfish, so we cannot guarantee any meal is free of traces. Tell us about allergies before your first delivery, and do not rely on our meals if an allergy is severe.

Food safety

Eat meals within five days of delivery, follow the reheating notes, and discard anything that looks or smells wrong.

Problems with an order

Email us within 48 hours of delivery about a missing, damaged or wrong item and we will replace it or credit your next week.

Our responsibility

Bite Club is responsible for providing the meals described, prepared in a licensed kitchen. To the extent the law allows, we are not responsible for indirect losses, and our total responsibility for any week is limited to what you paid for that week.

Changes and ending the service

We may change these terms, prices or the delivery area with notice by email. We may end a subscription that is repeatedly unpaid or whose address we cannot serve.

Law

These terms are governed by California law. Any dispute will be handled in Santa Barbara County.

Contact: Bite Club SB LLC, 616 East Haley Street, Santa Barbara, CA 93103, biteclubsb@gmail.com, (805) 403-3601.